Thank you for shopping with Zeesha Collections. We are committed to providing a smooth and reliable shopping experience.
Cash on Delivery
Zeesha Collections offers Cash on Delivery (COD) for eligible orders.
With Cash on Delivery, you can receive your parcel, open and check the package before making the payment.
Please carefully check the product and order details at the time of delivery.
Open Parcel & Check Before Payment
Customers are allowed to open the parcel and check the order before paying the delivery amount.
Please verify:
- The product received is the product you ordered.
- The quantity is correct.
- The product is in acceptable condition.
- There is no visible damage or issue with the order.
If you notice a major issue with your order, please inform the delivery person before completing the payment and contact Zeesha Collections as soon as possible.
Order Processing
Orders are processed after successful order confirmation.
Processing times may vary depending on product availability, order volume, holidays, and other circumstances.
Delivery
Once your order has been processed, it will be handed over to the applicable delivery service.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.
Shipping Charges
A flat shipping charge of PKR 300 applies to orders.
The shipping charge is added to the order total at checkout.
Shipping Information
Please provide an accurate name, phone number, and complete delivery address when placing your order.
Zeesha Collections is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
Delivery Delays
Although we work with delivery partners to provide timely delivery, unexpected delays may occur due to circumstances beyond our control.
If your order is delayed, please contact us so we can assist you.
Damaged or Incorrect Orders
If you receive a damaged, incorrect, or significantly different product, please contact Zeesha Collections as soon as possible.
You may be asked to provide photographs or videos of the product and packaging for verification.
Failed Delivery
If delivery cannot be completed because of an incorrect address, unavailable recipient, refusal to receive the parcel, or other circumstances caused by the customer, additional delivery charges may apply where applicable.
Contact Us
If you have any questions about shipping, delivery, or your order, please contact Zeesha Collections through the contact information available on our website.