Thank you for shopping with Zeesha Collections. We are committed to processing and delivering your orders as smoothly as possible.
Order Processing
Orders are processed after successful order confirmation.
Processing times may vary depending on product availability, order volume, holidays, and other circumstances.
Delivery
Once your order has been processed, it will be handed over to the applicable delivery service.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.
Shipping Information
Please make sure that your name, phone number, and delivery address are accurate and complete when placing your order.
Zeesha Collections is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
Delivery Delays
While we work with delivery partners to ensure timely delivery, unexpected delays may occur due to circumstances beyond our control.
If your order is delayed, please contact us and we will assist you as much as possible.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.
You may be asked to provide photographs or videos of the product and packaging so that we can review the issue and provide an appropriate resolution.
Shipping Charges
Applicable shipping charges, if any, will be displayed or communicated during the ordering process.
Shipping charges may vary depending on the delivery location and order details.
Failed Delivery
If a delivery cannot be completed because of an incorrect address, unavailable recipient, or other circumstances caused by the customer, additional delivery charges may apply where applicable.
Contact Us
If you have any questions about shipping, delivery, or the status of your order, please contact Zeesha Collections through the contact information available on our website.